Does it work with a photo of a crumpled CMR?

Yes. Read is built for scans and phone photos, even skewed or folded. When something is unreadable, such as the date in box 24, the CMR is not marked invoiceable but goes to review, with the spot on the photo.

Can Capturall connect to our TMS?

Every flow delivers its result through a webhook or the REST API, with the decision and the fields for each CMR. Any TMS with an API or import can connect. Ready-made integrations with well-known packages are planned.

What if the CMR is filled in another language?

The CMR has the same layout across Europe. Capturall recognises the boxes by number and position, even when the language changes from one note to the next, for example with subcontractors from Poland or Romania.

Shouldn't we just switch to e-CMR?

You can, but you don't have to wait. From 9 July 2027 the eFTI regulation only requires authorities to accept digital freight information. Companies are not required to switch, and IRU estimates that less than 1% of European road shipments use e-CMR today. Paper and e-CMR will run side by side for years. Capturall handles both in the same inbox.

What does a CMR cost?

The proof-of-delivery check costs 25 credits per CMR, whatever the number of pages. Read and Extract are included. Using all credits in a plan, that comes to about €0.18 per CMR on Pro and €0.16 on Business.

Transport and logistics

Signed CMRs arrive as a photo, an email or through the API, from your own drivers and from subcontractors. Capturall reads every box, checks box 24 and decides for each CMR: invoiceable, exception or review. With the reason and the spot on the photo.

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A driver photographs the signed CMR in the cab

Sender, consignee, carrier and successive carriers (boxes 1, 2, 16, 17): Van Dijk Logistiek B.V. to Hoffmann GmbH
Place and date of loading and delivery, references and order number: Moerdijk 03-11 to Duisburg 04-11, order 77812
Reservations by the carrier and on receipt (boxes 18 and 24): No reservation
Receipt in box 24: name, date, signature and stamp: M. Weber, 04-11 10:42, signed and stamped

Documents

CMR consignment notes (paper, photo, PDF and later e-CMR exports), delivery notes, proofs of delivery

What you get

Invoice faster: a signed CMR is invoiceable within minutes
Reservations and missing signatures stand out right away
Paper and e-CMR in the same inbox, without switching

How it works

1
The driver takes a photo of the signed CMR, the subcontractor emails it to the flow's address, or your system sends it through the API.
2
Capturall reads every box, including handwriting and stamps in other languages, and checks box 24 and the reservations.
3
Each CMR gets a decision: invoiceable, exception or review. Invoiceable goes to your TMS or invoicing by webhook, doubtful cases to the review queue.

From CMR to invoice

Every CMR gets a decision

Reading the fields is not enough. What you want to know is whether the trip was delivered and can be invoiced. So Capturall assesses every CMR on box 24 and the reservations, and tells you why.

Fixed reasons, each with the spot on the photo: no signature on receipt, reservation present, date unreadable, page missing, not a CMR.

25 credits per CMR, whatever the number of pages. Read and Extract included.

Invoiceablebox 24
Box 24 signed and stamped, no reservation.
CMR NL 0418831 · order 77812
Exceptionbox 24
Reservation on receipt: 2 pallets damaged.
CMR PL 2209174 · order 77815
Reviewbox 24
Date in box 24 unreadable.
CMR RO 0067312 · order 77819

Trailers at the loading docks of a distribution centre at dusk

Worked example

1,000 CMRs a month with the proof-of-delivery check: 1,000 × 25 credits = 25,000 credits. That fits in Pro, about €0.25 per CMR.

See pricing

Paper and e-CMR

Still useful as e-CMR grows

e-CMR is coming, but slowly and unevenly across countries. Subcontractors in particular will keep using paper for years. That is why Capturall is one inbox for every proof of delivery, paper or digital.

Today
IRU estimates that less than 1% of European road shipments use e-CMR. The rest is paper.
5 October 2026
Spain requires an electronic control document for domestic transport.
9 July 2027
The eFTI regulation applies: authorities must accept digital freight information. Companies are not required to switch.
After that
Paper, PDF and e-CMR run side by side. A freight forwarder receives a mix of all three.

Available now

Proof-of-delivery check for each CMR, with reason and citation
Inbound email per flow, mobile photo and API upload
Webhooks, review queue and your own storage

Coming soon

Inbox per trip, matched on order, CMR number or licence plate
Reminder to the subcontractor when a CMR is missing
Import of e-CMRs from TransFollow and Transporeon

Sources: European Commission (eFTI Regulation (EU) 2020/1056), IRU via Trans.info, TransFollow.

Frequently asked questions

Does it work with a photo of a crumpled CMR?: Yes. Read is built for scans and phone photos, even skewed or folded. When something is unreadable, such as the date in box 24, the CMR is not marked invoiceable but goes to review, with the spot on the photo.
Can Capturall connect to our TMS?: Every flow delivers its result through a webhook or the REST API, with the decision and the fields for each CMR. Any TMS with an API or import can connect. Ready-made integrations with well-known packages are planned.
What if the CMR is filled in another language?: The CMR has the same layout across Europe. Capturall recognises the boxes by number and position, even when the language changes from one note to the next, for example with subcontractors from Poland or Romania.
Shouldn't we just switch to e-CMR?: You can, but you don't have to wait. From 9 July 2027 the eFTI regulation only requires authorities to accept digital freight information. Companies are not required to switch, and IRU estimates that less than 1% of European road shipments use e-CMR today. Paper and e-CMR will run side by side for years. Capturall handles both in the same inbox.
What does a CMR cost?: The proof-of-delivery check costs 25 credits per CMR, whatever the number of pages. Read and Extract are included. Using all credits in a plan, that comes to about €0.18 per CMR on Pro and €0.16 on Business.

A phone captures a crumpled delivery note on the dashboard, four corners in view

Wrapped pallets with a delivery note in a document pouch

A lorry on a flat polder motorway at dusk

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